Refund policy

Exchanges

Want a different configuration? Exchanges are accepted within 30 days on unused items. Contact us and we'll make it right.

Damaged Shipment? Act Within 5 Business Days.

If your order arrives damaged, you must report it within 5 business days of delivery. Take photos of the packaging and product and contact us immediately at contact@jptaylorgroup.com. Claims submitted after 5 business days may not be eligible for replacement or refund.

Legal seller: E-Moto Rack is a brand of Taylor Metal Solutions, Inc. All products sold under the E-Moto Rack brand are offered and sold by Taylor Metal Solutions, Inc.